REPUTATION MANAGEMENT

Reputation Management

Let us manage your online reputation

Reputation Management

Today, the online reputation of a business is defined by its customers.


Reviews, accurate business information, and social media activity impacts their reputation and whether a consumer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way.


With Reputation Management, you can keep on top of online activity affecting the reputation of a business, including reviews, listings, and social media, helping you make expert recommendations, and provide proof-of-performance.

  • Help businesses show up where people are looking: Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
  • Manage your client’s online reputation from one place: Compile reviews from dozens of sites so you can easily see what’s being said about a business online. Plus, use competitive benchmarking to see how they stack up to the competition.
  • See what customers are saying all over the web: Monitor and get alerts when the business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
  • Automatically monitor and report: Keep on top of online activity affecting the reputation of a business, including reviews, listings and social media, helping you make expert recommendations, and provide proof-of-performance.

$395.95AUD

Monthly Plus GST

(Min 6 Months)

CONTACT US

Reputation Management FAQs

  • What is reputation management?

    The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

  • What is presence management and how does it help local businesses?

    Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

  • Why is online review monitoring important?

    With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

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